Privacy Policy
Enniscrone Boat Tours (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information: Name, email address, phone number, and any details you provide when booking a tour or contacting us.
Payment Information: If payments are processed online, your card details are collected securely via our payment provider. We do not store payment card information.
Technical Information: IP address, browser type, device information, and browsing activity (through cookies or analytics tools).
Communication Data: Any correspondence between you and us (emails, contact forms, or phone inquiries).
2. How We Use Your Information
We use the information we collect to:
Process bookings and provide our services.
Communicate with you regarding your booking or inquiries.
Send you updates, offers, or news (only if you have opted in).
Improve our website, services, and customer experience.
Comply with legal and regulatory obligations.
3. Legal Basis for Processing (GDPR)
We process your personal data under the following legal bases:
Contract: To provide the services you request (e.g., booking a boat tour).
Consent: When you sign up for newsletters or marketing communications.
Legitimate Interests: To improve our services and ensure website security.
Legal Obligation: To comply with tax, accounting, and other legal requirements.
4. Sharing Your Information
We will never sell or rent your personal information. We may share your data with:
Service Providers: Such as payment processors, booking platforms, and email providers, only as necessary to deliver our services.
Legal Authorities: If required to comply with legal obligations.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can control or disable cookies through your browser settings.
7. Your Rights (Under GDPR)
You have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent at any time (for marketing communications).
Restrict or object to certain types of processing.
Request data portability.
To exercise your rights, please contact us at [email protected]
8. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of third-party sites.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us